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General Questions about - Provider

My Account

Provider Account

Provider

  • How do I create a group?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Group Management on the sidebar.
    • To create a new group, click + Add Group.
    • Set a name and an image for the group and click Save.
    • Once the group has been created, you can add members to the group by email address by clicking Edit. You can also edit the group name or image from here.
  • How do I delete a group?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Group Management on the sidebar.
    • To delete a group, click Delete to the right of the group name.
  • How do I add staff to my account?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Staff Management on the sidebar.
    • You can search for staff with an existing FrontRow account using their email address.
  • How do I remove staff from my account?

    • Please Contact Us and we will do our best to resolve the issue.

Video

My Events

  • How do I create an event?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Add Event on the sidebar.
    • To create a new event, click the gray New Event box.
    • Complete the event information and click Create.
  • How do I delete an event?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Event Management on the sidebar.
    • To delete the event, click Delete under "Options". To edit the event, click Edit under "Options".
  • How do I edit who can see my event?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Event Management on the sidebar.
    • To edit the publish status, click Edit under "Options".
    • From here, you can click Public or Private to change the publish status.

Venue

  • How do I add a venue?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Venue Management on the sidebar.
    • To add a new venue, click the orange + Add Venue button.
    • Complete the venue information and click Save.
  • How do I edit or delete venue information?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Venue Management on the sidebar.
    • To delete the venue, click Delete under "Options". To edit the venue information, click Edit under "Options".

Subscriptions

  • How do I create a subscription?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Subscription on the sidebar.
    • To create a new subscription, click + Add Subscription.
    • Complete the subscription information and click Create.
    • To publish the subscription, click Publish under "Actions".  Note: The cost of the subscription becomes fixed when the subscription is published.
  • How do I edit a subscription?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Subscription on the sidebar.
    • To edit the subscription details, click Edit under "Actions".
  • How do I delete a subscription?

    To delete a subscription that has not been published:

     

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Subscription on the sidebar.
    • To delete the subscription details, click Delete under "Actions".

     

    To discontinue a subscription that has been published:

     

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Subscription on the sidebar.
    • To delete the subscription details, click Discontinue under "Actions".
  • How do I change the price of a subscription?

    Once a subscription has been published, the price is fixed. However, if the status of a subscription on the "Subscription" page states "Pending", the price may be adjusted:

     

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Subscription on the sidebar.
    • Click Edit under "Actions".
    • Change the price and click Save.
  • How do i add an event to a subsription?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Group Management on the sidebar.
    • To create a new group, click + Add Group.
    • Set a name and an image for the group and click Save.
    • Once the group has been created, you can add members to the group by email address by clicking Edit. You can also edit the group name or image from here.
  • How do i viwe my subscriber?

    • Log in to FrontRow and navigate to your provider account information by clicking Manage Providers on the top bar of the homepage.
    • Click Group Management on the sidebar.
    • To create a new group, click + Add Group.
    • Set a name and an image for the group and click Save.
    • Once the group has been created, you can add members to the group by email address by clicking Edit. You can also edit the group name or image from here.

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Support

Contact Us

SapphireView is taking the Pacific Northwest by storm and raising the sports industry standards in both professional and amateur sports.

 

A: 2018 156th Ave NE,

    Bellevue,WA,98008

 

P: 1(425) 429-8092

 

E: info@sapphireview.com

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